To cancel your tutoring appointment, log into WC Online, open your appointment (orange box), and select cancel. If you are unable to cancel online, contact (864) 250-8241 for assistance.
To cancel your academic coaching appointment, go to Blackboard, then Starfish and cancel. If you are unable to cancel through Starfish, contact (864) 250-8131 for assistance.
How do I schedule an appointment for a tutor or academic coach? Can I just walk-in and ask for help?
Tutors give you strategies to help you complete the assignments independently and to help you understand difficult concepts. Tutors will not complete any assignment for a student.
Academic coaches work with students one-on-one to develop or strengthen their academic skills. Academic coaches assist students with time management, study skills, test-taking strategies, textbook reading and more.
While we try to provide extensive tutoring options, support is not available for all courses. Please see this list of courses for which we currently offer tutors. Students may receive coaching assistance with any course.
Academic Coaching is available to any student regardless of course.
What if I have a complaint on my tutor/academic coach or would like to change tutors/academic coach?
Students who are having difficulty with their assigned tutor should direct complaints to the appropriate coordinator:
Subject Tutoring - Michelle Henderson, Michelle.Henderson@secretsilm.com
Academic Coaching - Doris Pugh, Doris.Pugh@secretsilm.com